Refunds Policy: By registering, purchasing, accessing, or using our courses, you agree to comply with our terms and conditions. Refunds for SIA courses are available within 24 hours of purchase, with a £100 admin and cancellation fee. Cancellation by Broadside Training results in a full refund. Rescheduling is allowed with 14 days' notice, subject to availability, and incurs a fee. Non-attendance results in no refund or a due and payable fee. No refunds or cancellations for discounted courses. Venue changes may occur with 24 hours' notice. Online reservations are non-refundable and non-transferable. Late arrivals are not accepted, and unacceptable behavior results in exclusion with no refund. Failure to submit portfolio-based qualifications incurs a weekly fee or requires re-enrollment. Correct spelling on identity validation forms is mandatory to avoid administration costs.